Privacy Policy
Guidelines on Protection of Personal Information
The following Guidelines on Protection of Personal Information concerning protection of personal information obtained in connection with providing Services(the “Services”) from PharmaSources.com (“PharmaSources.com”) operated by Shanghai Sinoexpo Informa Markets International ExhibitionCo.,Ltd. (“Shanghai Sinoexpo Informa Markets”) are provided on the front pages and linked pages of each of the PharmaSources.com listed below. PharmaSources.com web service Guidelines on Protection of Personal Information is subject to change in accordance with revisions of relevant acts and guidelines issued by the Government. In the event the Guidelines are revised, the revisions will be made available through the notices on the front pages of each of the PharmaSources.comlisted below from seven days prior to the effective date of such a revision for thorough understanding of the users. Shanghai Sinoexpo Informa Markets is highly committed to protecting personal information of users and complies with regulations on protection of personal information Guidelines on Protection of Personal Information established by People’s Republic of China. The Guidelines applies to each and every website listed below unless otherwise explained.
" Purposes of collection and usage of personal
" Items of personal information to be collected and methods of collecting personal information
" Retention and disposition of personal information
" Disclosure and sharing of personal information
" Management and utilization of cookies
" Withdrawal of consent to provide personal information and revision, reviewing, or deletion of personal information
" Technical and institutional maintenance for personal information protection, complaint handling, and personal information controller
1 Purposes of collection and usage of personal information
PharmaSources.com collects your personal information in order to confirm your identification and your intent to use the Services that Shanghai Sinoexpo Informa Markets provides and to provide customized Services to you through PharmaSources.com. The personal information that you have provided will enable us to offer to you more useful information tailored to your needs.
PharmaSources.com engages in various promotion activities in relation to its Services. Your personal information will be helpful for PharmaSources.com to selectively provide information that is useful and valuable for each member.
PharmaSources.com uses your personal information for the specific purpose of collection of each piece of information as shown below. However, the scope of purposes may be expanded in order to provide additional Services, in which case the users will be informed in advance.
A. Individual users
- Name, residence registration number or alien registration number, ID, password: check identification, provision of Services, etc.
- Telephone number, address: secure channels for communications with transaction counterparts, deliver announcements, confirm intents of the member, secure communication channel in handling complaints, etc.
- Other optional items: collect information required in providing specific Services
- IP Address, time of visit to homepage: prevent illegal access by unqualified users and block unauthorized accesses, etc.
- Number of visits to the website, history of the user's participation in events or surveys: improve Services, etc.
B. Corporate users
- Company name, business registration number, ID, password: check identification, provide Services, etc.
- Telephone number, e-mail address, address: secure channels for communications with transaction counterparts, deliver announcements, confirm intents of the member, secure communication channel in handling complaints, etc.
- Other optional items: collect information required in providing specific Services
- IP Address, time of visit to homepage: prevent illegal access by unqualified users and block unauthorized accesses, etc.
- Company information: facilitate advertisement of the company or its products.
- Number of visits to homepage, history of the user's participation in events or surveys: improve Services, etc.
2. Items of personal information to be collected and methods of collecting personal information.
A. Items of Personal Information Collected
Items of personal information collected by Shanghai Sinoexpo Informa Markets are as follows.
(1) Individual users.
- Name, resident registration number or alien registration number, ID, password, telephone number, e-mail address, and the address;
- Optional items the user chose to enter or any information that the user voluntarily provided;
- IP Address, time and date of visits to the website, frequency of visits to the website, and the history of the user's participation in events or surveys; and
- Other information required for provision of Services or administration of users.
(1) Corporate users
- Company name, business registration number, ID, password, telephone number, e-mail address, and the address;
- Optional items the user chose to enter or any information that the user voluntarily provided;
- IP Address, time and date of visits to the website, frequency of visits to the website, and the history of the user's participation in events or surveys;
- Information on the company;
- Other information required for provision of Services or administration of users.
B. Methods of Collecting Information
PharmaSources.com collects the most basic personal information for the provision of Services upon your initial application for the services. Such information includes the name, resident registration number, phone number, and address, etc. for individual users and company name, business registration number, phone number, e-mail address, address, etc. for corporate users. We request for additional information for the purposes of providing certain specific Services. However, we do not request for information concerning the users' race, personal belief, place of birth or permanent address, political inclination or criminal records, health status or sexual preferences, which may infringe the members' human rights, unless there is an approval by the user or it is required by relevant statutes.
We may request for your personal information in order to perform statistics analysis or delivery of gifts when there is a survey or events. We assure that your personal information will not be used for purposes other than the ones communicated to you in advance.
There is an approval process for conditions of use when applying for use and if the user provides approval for the conditions of use, the member is deemed to have provided approved for collection of his/her personal information as well.
3. Retention and disposition of personal information
A. Retention of personal information
Your personal information will be retained by PharmaSources.com and will be used for the purposes of providing the Services for the period that you remain as a user of PharmaSources.com and be provided with the Services that it offers.
B. Period of retention and use of personal information
Your personal information will be retained and used from your application for use pursuant to the Conditions of Use until the termination of the user agreement.
C. Disposition of personal information
However, in case a user of PharmaSources.com has requested for deletion of ID or termination of subscription according to the procedures in 'revision, reviewing and deletion of one's own personal information' section or in case the purpose that the personal information was stated to be used has been achieved, the personal information is deleted permanently in an irrecoverable way from our hard disk and cannot be used or opened by any means. However, the personal information may be retained when relevant statutes including commercial law, Act on Consumer Protection in Electronic Commerce, etc. requires retention of such personal information. In this case, the personal information is retained for the purposes of storage only.
- Records on withdrawal of agreement and subscription: 5 years
- Information on payments and supply of goods, etc.: 5 years
- Records on customer complaints or disputes: 3 years
4. Disclosure and sharing of personal information
A. In principle, PharmaSources.com does not disclose users' personal information to another person, company, and/or institution. However, there are following exceptions:
(1) when a user has given consent to disclosure of his/her personal information;
(2) when there are sufficient grounds to disclose personal information in order to take legal measures against a person who has violated terms of PharmaSources.com Services or who has caused damages on others using PharmaSources.com Services. However, personal information is only provided to law enforcement agencies pursuant to relevant regulations and is not disclosed to any individuals;
(3) when there are special regulations specified in the laws of Peoples Republic of China
(4) when it is necessary for settlement of fees for the PharmaSources.com Services;
(5) when personal information is required for statistics material / academic research or market survey and such data is processed so that specific individuals cannot be recognized.
B. PharmaSources.com may share your personal information with organizations in partnership to provide better Services for non-profit purposes.
In this case, we will inform our users in advance on which organizations personal information will be disclosed to, what information is required for which reasons, and until when and how the personal information will be protected/maintained.
We will ask for your consent for such disclosure. If you do not consent to such disclosure, your personal information will not be disclosed to organizations in partnership and no additional information will be collected. Furthermore, you may withdraw such consent at any time after your have provided consent to disclosure of your personal information.
- Organizations that will be provided of personal information, and purposes and items of provided information:
(1) commercial e-marketplaces, such as Alibaba.com, in partnership with PharmaSources.com, membership information/product information, etc. of PharmaSources.com
(2) overseas trade promotion institutions, in partnership with PharmaSources.com, membership information/product information, etc. of PharmaSources.com
- Period for use and retention of personal information: Until the intended purpose is achieved.
C. Corporate information of corporate users of Shanghai Sinoexpo Informa Markets will be disclosed only when the company has consented to such disclosure and only the approved items will be disclosed to the users of PharmaSources.com for the approved period of time for the purpose of facilitating transactions between companies. You may withdraw such consent at any time after you provided such consent to disclosure of corporate information.
D. In the event that a user's consent is required to provide to a third party the personal information that exceeds the scope notified in advance or determined by the conditions of use, the following information shall be notified to the user in advance by a letter, e-mail, or phone call.
(1) Matters that the member has provided consent in the past.
(2) The extent of personal information intended to be provided to a 3rd party which exceeds the scope notified in advance or determined by the conditions of use.
(3) The right of members to refuse to provide consent and how to convey such intent.
E. In the event Shanghai Sinoexpo Informa Markets outsources processing of personal information, the fact shall be informed to the users through letters, e-mails, phone calls or a notice on the homepage. Shanghai Sinoexpo Informa Markets shall ensure full protection of personal information, confidentiality, and prohibition on provision of information to a 3rd party through agreement with the service provider or other appropriate method. The agreement shall also stipulate responsibilities, outsource period, return or disposition of personal information upon termination of the agreement. The agreement shall be kept either in paper or in an electronic form.
5. Operation and utilization of cookies
PharmaSources.com uses cookie which stores and retrieve users' information in order to provide personalized and customized Services to each user. Cookie is a small data package that the server which is used in the operation of homepage sends to the user's browser. The data package is stored in the hard disks of each user's computer.
Users are required to allow use of cookie in order to use personalized Services such as mypage (my PharmaSources.com, etc.), management center, etc. upon logging in to PharmaSources.com. PharmaSources.com may find information on users' ID by using cookies in order to provide more highly customized and more useful Services without requesting for additional information of the users.
Unique cookie in the user's browser is helpful in determining the frequency of visits by users or non-users and total number of users of PharmaSources.com. At the same time, cookies are used to find out history of the members' participation in events or surveys.
By understanding through use of cookies the pattern of visits and use of PharmaSources.com, PharmaSources.com can provide Services that are more useful and convenient for its users. Users have options to allow or refuse the use of cookies. Users can allow all the cookies by choosing all the options in the information browser, request for confirmation each time a cookie is stored or refuse storage of any cookie.
6. Revision, review, or deletion of personal information
A. A user at any time can review or revise one's own personal information that has been provided and he may request for deletion of his ID. Review or revision of personal information can be conducted at mypage (my PharmaSources.com, etc.) of PharmaSources.com. Members can request for deletion of ID to the service administrator or else it is deleted automatically upon termination of the user agreement.
B. Withdrawal of consent on collection and use of personal information and provision of personal information to a 3rd party is performed upon users' request through an e-mail or a letter. In such a case, the user shall disclose his ID and resident registration number or business registration number in order to confirm identification.
7. Technical/institutional management to protect personal information, complaint handling, and personal information administrator
A. Technical management to protect personal information
Shanghai Sinoexpo Informa Markets prevents its website from being attacked or hacked through a system that blocks intrusion from outside for the purpose of protecting personal information. Shanghai Sinoexpo Informa Markets has also installed an intrusion detection system to detect computer attack 24 hours a day. The systems and data are backed up in case users' personal information is destroyed.
Your personal information is protected by a password. The password for your account is known to yourself only. No person other than yourself can review or revise your personal information without knowing the password. Therefore, you shall not disclose your password to others. We advise you to log out and turn off your browser after each session.
This procedure is particularly important in preventing leakage of your personal information when you are sharing your computer with others or when you have logged on to a computer in a public place. You shall not expose, lend, or provide your personal information to others. At the same time, you should protect your personal information from being collected randomly through social engineering method such as phishing. PharmaSources.com is not responsible for the loss, theft, exposure, phishing, or disclosure of your password or residence registration number. PharmaSources.com never asks for your password through e-mail, etc. Therefore, we advise you not to reveal your password to any others. Pay special attention so as not to expose your personal information particularly while you are logged on to the website.
Shanghai Sinoexpo Informa Markets may provide links to other companies' websites or materials to users. In this case, Shanghai Sinoexpo Informa Markets has no control over the websites or materials and therefore do not take responsibility or guarantee the usefulness of the Services or materials provided in such websites. You may click a website address that is linked to Shanghai Sinoexpo Informa Markets. However, personal information protection policy of the websites may be different from the Guidelines provided by Shanghai Sinoexpo Informa Markets, it is advisable for you to check the guidelines which apply to such websites.
B. Institutional management to protect personal information
Shanghai Sinoexpo Informa Markets has a minimum number of employees who are responsible for controlling personal information in relation to PharmaSources.com. Compliance with the Guidelines is stressed through training sessions that take place occasionally. At the same time, the audit committee reviews whether the Guidelines are well observed by the responsible employees and takes relevant measures in the event any issues are detected. Taking over the responsibilities of controlling personal information is performed while confidentiality is strictly maintained. The responsibilities for accidents concerning disclosure of personal information are clearly defined even for new employees and retired employees.
C. Complaints handling
In the event you wish to file complaints in regards to personal information, please contact personal information administrator through e-mail (cphiservice@imsinoexpo.com) or telephone(0086-400 610 1188 ,9:00-18:00 UTC+8 Mon-Fri).
Appropriate measures will be taken immediately and we will inform you of such measures.
D. Personal information administrator
Personal information administrator takes responsibility for accidents that occur in regards to protection of personal information.
However, Shanghai Sinoexpo Informa Markets is not responsible for unpredictable accidents such as damages on information and disputes concerning postings by visitors to website due to fundamental network hazards such as hacking although technical security measures are in place.
Personal information administrators who are in charge of your personal information are as follows and they will respond to your inquiries promptly and faithfully.
8. Miscellaneous
Please be informed that the Guidelines on Protection of Personal Information of PharmaSources.com are not applicable to collection of personal information by partner institutions and other websites linked to PharmaSources.com.
Terms of Services
This Website (as defined in Clause 1 below) is an electronic publication of and a service provided by Shanghai Sinoexpo Informa Markets (hereinafter referred to as “Publisher”).
Any and all access to and use of this Website are subject to, and constitute each Visitor’s (as defined in Clause 1 below) acknowledgment and acceptance of, the following terms (“Terms of Use”).Each Visitor also agrees to accept and comply with any and all other guidelines, notices, operating rules, policies and instructions pertaining to the access and use of this Website, as well as any amendments to the aforementioned, issued by Publisher (and/or other relevant members of Shanghai Sinoexpo Informa Markets (as defined in Clause 1 below)) and posted in this Website, from time to time. If any Visitor does not accept these Terms of Use (and such guidelines, notices, operating rules, policies and instructions), the Visitor must stop accessing and using this Website. Publisher (and/or other relevant members of Shanghai Sinoexpo Informa Markets (as defined in Clause 1 below), as the case may be) may amend or update these Terms of Use (and other guidelines, notices, operating rules, policies and instructions) at any time and Publisher may post the amended or updated version thereof on this Website. Such amended or updated version shall automatically be effective upon its posting on this Website and Visitors are deemed to be aware of and bound by any changes to these Terms of Use upon posting on this Website. The right of Publisher (and/or other relevant members of Shanghai Sinoexpo Informa Markets (as defined in Clause 1 below), as the case may be) to amend or update these Terms of Use (and such guidelines, notices, operating rules, policies and instructions) in the manner aforesaid may be exercised without the consent of the Visitor or any other person or entity. If any Visitor does not accept any such amendments or updates, the Visitor must stop accessing and using this Website.
1. Definitions and interpretation
a. Definitions: In these Terms of Use, the following words and expressions shall, unless the context otherwise requires, have the following respective meanings:
“Affected Provision” shall have the meaning ascribed thereto in Clause 19 below.
“Force Majeure Event” in relation to a person or entity, shall mean an event or a failure which is beyond that person's or entity's reasonable control, including but not limited to: acts of God; fire; flood; explosion; storm; hurricane; typhoon; tsunami; earthquake; natural or other disasters; vandalism; power surge or outage; cable cut; disruptions or failures in telecommunication systems or equipment or electrical power or supply; server crashes; back-up failures; disruptions to or failure of Internet access or connectivity; serious accidents; disease outbreaks, epidemics or quarantine or travel restrictions; any law, order, regulation, direction, action or request of any government (including state and local governments) or any civil or military authority, or of any dependent agency, commission, court, bureau, corporation or other instrumentality thereof; allocation regulations or orders affecting materials and/or the supply thereof; national emergencies, insurrections, riots, civil commotion, war or warlike operations; acts of terrorism; strikes, lockouts, work stoppages or labor disputes, troubles or difficulties; delays in transportation; supplier failures, shortages, breaches or delays; or inability after due and timely diligence to procure materials, accessories, equipment or parts.
“PharmaSources.com Content” shall mean this Website, and all content, information, applications, programmes, texts, images, links, sounds, graphics, videos, software and other materials displayed or made available on this Website, and all files within and attachments transmitted through this Website and all data within such files and attachments, but excluding Third Party Content. “Shanghai Sinoexpo Informa Markets” shall mean Shanghai Sinoexpo Informa Markets International Exhibition Co Ltd., a Shanghai corporation, and its subsidiaries (including Publisher) from time to time. “Shanghai Sinoexpo Informa Markets Indemnitees” shall mean Publisher and other members of Shanghai Sinoexpo Informa Markets, and any directors, officers, employees, representatives, agents, service providers and/or assigns thereof.
“Intellectual Property Rights” shall mean all copyright, patents, utility innovations, trade marks and service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and all applications for the same, whether presently existing or created in the future, anywhere in the world, whether registered or not, and all benefits, privileges, rights to sue, recover damages and obtain relief or other remedies for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.
“Liabilities” shall mean claims, demands, damages, losses, liabilities, settlement sums, suits, actions, proceedings, judgments, fines, penalties, charges, costs and expenses (including but not limited to legal costs and expenses on a full indemnity basis.
“Overall Content” shall mean the PharmaSources.com Content and the Third Party Content, collectively.
“Password” shall refer to the valid password that is used in conjunction with the Username to access and use password-protected and/or secure areas of this Website that are restricted to authorized users only.
“Publisher” shall have the meaning ascribed thereto in the first paragraph of the opening section above.
“Relevant Activity” in relation to any product appearing in this Website and/or any of the Overall Content, shall mean any one or more of the following (as the context requires): the import, export, storage, transportation, transit, customs clearance, delivery, use, advertising, display, reproduction, offer, sale, supply, purchase, provision or re-sale of such product or any transaction, activity or dealing in respect of any such product.
“Specific Services” shall mean those services, provided by relevant members of Shanghai Sinoexpo Informa Markets in or through this Website.
“Specific Terms” shall mean the respective terms and conditions applicable to Specific Services, including those prescribed or imposed by relevant members of Shanghai Sinoexpo Informa Markets in relation to such Specific Services, or those contained in respective agreements entered into between Visitors and relevant members of Shanghai Sinoexpo Informa Markets in relation to such Specific Services.
“Terms of Use” shall have the meaning ascribed thereto in the second paragraph of the opening section above.
“Third Party Content” shall mean those content, information, applications, programs, texts, images, links, sounds, graphics, videos, software and other materials displayed in or made available in or through, included in, posted through, or linked through, this Website (including all files within and attachments transmitted through this Website and all data within such files and attachments), which are submitted by, originate from, are provided by, are obtained from or pertain to third party websites or other third parties, and in or to which the Intellectual Property Rights are not owned by members of Shanghai Sinoexpo Informa Markets.
“Third Party Licensors” shall mean the respective owners (not being members of Shanghai Sinoexpo Informa Markets) of the titles, rights and interests in or to the Third Party Content.
“Trade Marks” shall have the meaning ascribed thereto in Clause 3 below.
“Username” shall refer to the unique login identification name or code which identifies a Visitor who registers with this Website. “Visitor” shall mean the individual or entity who, or the individual or entity whose agent or representative, accesses and/or uses this Website, or the services, features and functionalities provided in or through this Website, or any of the Overall Content.
“Website” shall mean the website on the Internet owned and/or operated by Publisher and the homepage of which is presently located at www. PharmaSources.com.
b. Interpretation: Any reference in these Terms of Use to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.Any references herein to “Clauses” are references to the clauses of these Terms of Use.In these Terms of Use, whenever the words “include”, “includes” or “including” are used, they will be deemed to be followed by the words “without limitation”. Clause headings are inserted for convenience only and shall not affect the interpretation of these Terms of Use.
2. Application of other terms and conditions
These Terms of Use shall apply to each Specific Service, in addition to any and all other Specific Terms applicable to such Specific Service; provided however that:- a. in the event of any conflict or inconsistency between any provision of the Specific Terms and any provision of these Terms of Use, such conflict or inconsistency shall (except as otherwise expressly provided or agreed) be resolved in a manner favorable to Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets; and
b. only to the extent that such conflict or inconsistency cannot be so resolved, the provisions of the Specific Terms shall prevail.
3. Ownership of Intellectual Property Rights Unless otherwise expressly stated:
a. all titles, rights and interests (including without limitation Intellectual Property Rights) in respect of the PharmaSources.com Content are owned by, licensed to or controlled by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, and nothing herein confers on Visitors any title, right or interest in respect thereof;
b. all titles, rights and interests (including without limitation Intellectual Property Rights) in respect of the Third Party Content are owned by, licensed to or controlled by the relevant Third Party Licensors, and nothing herein confers on Visitors any title, right or interest in respect thereof. The trade marks, service marks, trade names and logos used and displayed on this Website (collectively the “Trade Marks”) are registered and unregistered trade marks of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and/or other third parties. No right or licence is given to Visitors to download, reproduce or use such Trade Marks. Nothing on this Website shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trade Marks, without the written permission of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and/or other third parties. The names of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets may not be used in any way without the prior written permission of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets. Any other names of third party companies, products, programs, applications, systems and solutions mentioned or referred to in this Website are or may be the trade marks of the respective owners/licensors or licensees, and in such cases, Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets are not and should not be deemed to be connected or associated or affiliated in any way with such other owners/licensors or licensees.
4. Restricted use of Overall Content
Visitors may use, download, reproduce and/or distribute internally non-substantial portions of the PharmaSources.com Content, on an occasional ad-hoc basis, solely and exclusively for personal or internal and non-commercial purposes, PROVIDED HOWEVER THAT:
a. such use, downloading, reproduction and/or distribution of such PharmaSources.com Content (either in hard copy or electronic form) is not done in any manner which might be competitive with or prejudicial to Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and/or their businesses, and/or their use, downloading, reproduction and/or distribution of such PharmaSources.com Content or other content similar thereto;
b. such PharmaSources.com Content is used, downloaded, reproduced and/or distributed, without modification, and with retention or inclusion of the appropriate notices, including copyright notices and other applicable proprietary notices, indicating Publisher (and/or other relevant members of Shanghai Sinoexpo Informa Markets, as the case may be) as the source of such PharmaSources.com Content and prohibiting any further use, downloading, reproduction and/or distribution of such PharmaSources.com Content; and
c. such use, downloading, reproduction and/or distribution of any PharmaSources.com Content do not and shall not be deemed to transfer any title, right or interest in or to such PharmaSources.com Content, and such PharmaSources.com Content may be used, downloaded, reproduced and/or distributed only in accordance with Clauses 3, 4 and 5.
Except as expressly permitted in this Clause 4, Visitors may not use, download, copy, reproduce, modify, alter, reverse engineer, decompile, disassemble, separate, sell, transfer, rent, licence, publish, republish, display, broadcast, hyperlink, mirror, frame, transmit, store, install, distribute, disseminate in any form or in any manner or by any means, or otherwise allow access to or in any other fashion re-use, all or any part or parts of this Website, the PharmaSources.com Content and/or the Third Party Content, without the prior written permission of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and/or the relevant third party owners/licensors or licensees of the relevant Intellectual Property Rights, as the case may be.
5. Protection of Intellectual Property Rights
Visitors acknowledge that this Website and the PharmaSources.com Content (or the Third Party Content, as the case may be) were prepared by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets (or the Third Party Licensors, as the case may be) through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort and money.
Visitors agree to protect all rights and interests (including without limitation Intellectual Property Rights) of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets (or the Third Party Licensors, as the case may be) in or to this Website and the PharmaSources.com Content (or the Third Party Content, as the case may be).
In addition, Visitors shall honor and comply with reasonable written requests made by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets (or, as the case may be, the Third Party Licensors) in connection with the protection, enforcement or exercise of Publisher’s and/or other relevant members’ of Shanghai Sinoexpo Informa Markets (or, as the case may be, the Third Party Licensors') contractual and other legal (whether statutory or common law) or equitable rights and remedies in respect of this Website and the PharmaSources.com Content (or the Third Party Content, as the case may be).
6. Updates
All updates to or addition of PharmaSources.com Content and Third Party Content, and all new versions of this Website shall be subject to these Terms of Use as if each such update, addition and/or new version were the original PharmaSources.com Content, Third Party Content or Website (as the case may be) referred to herein.
7. Modifications
Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets reserve the right to control the look and feel of this Website and shall be entitled to publish any notices or disclaimers on this Website in the manner and to the extent deemed necessary by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets at their sole discretion.
Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets reserve the right to update, suspend, discontinue, alter or modify this Website or any information, data, instructions, functionalities, features, services, products or other content provided in or through this Website, including portions thereof, from time to time and without giving any reason or prior notice. Such updates, suspensions, discontinuations, alterations or modifications may include, without limitation, changes to, additions of or withdrawals of information, data, instructions, functionalities, features, services, products or other content. Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall not be liable if any such updates, suspensions, discontinuations, alterations or modifications prevent or disrupt Visitors from accessing this Website or associated information, data, instructions, functionalities, features, services, products or other content.
Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets reserve the right (but shall not be obliged) to:
a. monitor, screen or otherwise control any activity, content or material on or accessible through this Website, or investigate any violation of these Terms of Use and take any action they deem appropriate;
b. prevent, suspend or restrict any Visitor’s access to (i) any password-protected or secure areas of this Website and/or (ii) any particular service, functionality or feature provided in or through this Website; and/or
c. report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities.
8. No endorsement of third parties
a. Without prejudice to Clause 9, Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets do not endorse or make any representation or warranty whatsoever (whether express, implied or statutory), and shall not be responsible or liable under any circumstances whatsoever, in respect of :
i. monitor, screen or otherwise control any activity, content or material on or accessible through this Website, or investigate any violation of these Terms of Use and take any action they deem appropriate;
ii.prevent, suspend or restrict any Visitor’s access to (i) any password-protected or secure areas of this Website and/or (ii) any particular service, functionality or feature provided in or through this Website; and/or
iii. report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities.
Such third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website) and Third Party Content are the sole responsibility of independent third parties and are not under the control of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, and as against Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, Visitors’ access and/or use thereof and/or reliance thereon is solely at such Visitors’ own risk (and Visitors are advised not to act and/or rely thereon without first independently verifying the same).
Visitors’ rights and remedies in respect thereof are governed solely by other applicable agreements or terms (if any) between the relevant Visitor and the relevant third party. For the avoidance of doubt, the agreements or terms pertaining to the foregoing are agreements or terms entered into directly and only between the relevant Visitor and the relevant third party. In no event shall Shanghai Sinoexpo Informa Markets establish or be required to establish any such agreement or terms with such Visitor.
b. Without prejudice to the generality of Clause 8.a above:-
i. a description or reference to a product or service in this Website (including any description or reference via hyperlink) does not imply endorsement by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets of that product or service;
ii.Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets do not make any representation or warranty as to the quality, accuracy, reliability, currency, suitability or lack of defects or deficiencies of any third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website) and Third Party Content;
iii. Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall not be liable or responsible for any defects, deficiencies, errors, omissions or inaccuracies or any delays, defamation, libel, slander, misrepresentation, falsehood, obscenity, pornography, profanity, or any other objectionable, offensive, indecent or illegal material contained in any third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website) and Third Party Content; and
iv. any third parties submitting or providing Third Party Content:
1. are solely responsible for such Third Party Content;
2. without prejudice to Clause 12, warrant and represent that they have the right and authority to submit or provide such Third Party Content and that such Third Party Content do not infringe the rights and interests (including without limitation Intellectual Property Rights) of any third party; and
3. hereby grant to Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets a non-exclusive, world-wide, royalty-free, irrevocable licence and right to host, transmit, distribute or use (which will include the right to copy, reproduce and/or publish) such Third Party Content in connection with the operation of this Website and for the purposes such third parties have instructed or requested.
9. Exclusion of representations and warranties
Information displayed on this Website may be from a variety of sources. All data and/or information (including Overall Content) contained in this Website is provided for informational purposes only.
This Website and the Overall Content are made available "as is" and “as available”, without any representation or warranty of any kind, whether express, implied or statutory, given by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets in conjunction with this Website and the Overall Content, including but not limited to:
a. a description or reference to a product or service in this Website (including any description or reference via hyperlink) does not imply endorsement by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets of that product or service;
b. Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets do not make any representation or warranty as to the quality, accuracy, reliability, currency, suitability or lack of defects or deficiencies of any third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website) and Third Party Content;
c. Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall not be liable or responsible for any defects, deficiencies, errors, omissions or inaccuracies or any delays, defamation, libel, slander, misrepresentation, falsehood, obscenity, pornography, profanity, or any other objectionable, offensive, indecent or illegal material contained in any third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website) and Third Party Content; and
d. any representation or warranty that this Website and/or any of the Overall Content will be provided uninterrupted, secure or free from errors, omissions, computer viruses or other malicious, destructive or corrupting code, agent, program or macros, or that any identified defect will be corrected;
e. any representation or warranty of the security of any Overall Content transmitted by or to Visitors through this Website;
f. any representation or warranty that the Overall Content transmitted or received through this Website by Visitors will not be accessed by unauthorised third parties and/or disclosed by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets or their directors, officers, employees, representatives or agents to third parties purporting to be such Visitors or purporting to act under such Visitors’ authority (and Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets neither endorse nor assume any responsibility for the contents of such Visitors’ transmissions or communications through this Website and such Visitors are solely responsible therefor); and
g. all representations and/or warranties, to the extent capable of being excluded under applicable law, are hereby expressly excluded by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, their licensors, dealers, distributors, representatives, agents, directors, officers and employees, and all third parties (if any) involved in the creation, production or delivery of this Website and/or any of the Overall Content.
In particular, but without prejudice to the generality of the foregoing, Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, their licensors, dealers, distributors, representatives, agents, directors, officers and employees, and all third parties (if any) involved in the creation, production or delivery of this Website and/or the Overall Content, make no representations or warranties as to (and Visitors assume the entire risk as to):-
a. anything contained in, the performance of, or the results that may be obtained by using, this Website or any of the Overall Content;
b. the consequences in connection with the downloading, installing or using of any of the Overall Content transmitted through this Website;
c. the quality, accuracy, reliability or suitability for any purpose whatsoever of this Website or any of the Overall Content; and
d. the standing, credit or otherwise of any person or entity mentioned in this Website or in any of the Overall Content.
10.Exclusion of liability
In no event nor for any reason whatsoever shall Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets, their licensors, dealers, distributors, representatives, agents, directors, officers or employees, or any third party involved in the creation, production or delivery of this Website or any of the Overall Content be liable, even if foreseeable or if the foregoing parties may have been advised of, or otherwise might have anticipated, the possibility or likelihood of such loss, damages or expenses, for any loss, damages or expenses (including direct, indirect, special, incidental, secondary, consequential, punitive or exemplary damage, or economic or financial loss, or any claims for loss of profits, loss of data, loss of business information, loss of use, loss of anticipated revenue, profits or benefits or business interruption or delay), whatsoever or howsoever caused (regardless of the form of action, including tort or strict liability), arising directly or indirectly from or in connection with:-
a. any access, use, misuse or inability to access or use, or any information, data, instructions, functionalities, features, services, products or other content obtained or downloaded from or through, this Website, other website or webpage linked to this Website or any other party referred by this Website, or reliance on any of the Overall Content, whether based upon contract, tort, negligence, strict liability or otherwise;
b. any consequences or damages arising in connection with the downloading, installing or using, or the inability to download, install or use, of any Overall Content transmitted through this Website by Visitors or other third parties;
c. any failure, delay, disruption or interruption in, of or to this Website, howsoever caused or arising;
d. any failure, delay, disruption or interruption in, of or to the use, availability transmission or reception of any Overall Content through this Website, howsoever caused or arising;
e. any defect, deficiency, breakdown or failure of any software or any equipment or system (whether or not maintained or operated by Shanghai Sinoexpo Informa Markets or any other person), or any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent, program or macros, howsoever caused or arising;
f. any loss, corruption, deletion or damage of or to any Overall Content (whether belonging to, provided by or stored by the Visitor or otherwise) which is transmitted to or stored in any system or equipment (whether or not maintained or operated by Shanghai Sinoexpo Informa Markets, the Visitor or other third parties), howsoever caused or arising;
g. any error, interruption, breach or failure or delay in performance of its obligations under these Terms of Use or in this Website’s operation, or for any inaccuracy, unreliability or unsuitability of this Website or any of the Overall Content, which is due, in whole or in part, directly or indirectly to a Force Majeure Event; and
h. any defects, deficiencies, errors, omissions or inaccuracies in this Website, any of the Overall Content or any of the third party websites, third party information, data, instructions, functionalities, features, services, products or other content (whether provided or offered in or through such third party websites or in or through this Website).
11.Limitation of liability
Notwithstanding any other provision of these Terms of Use, the maximum cumulative liability of all of Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and their licensors, dealers, distributors, representatives, agents, directors, officers or employees, or third parties (if any) involved in the creation, production or delivery of this Website or any of the Overall Content, in respect of all Liabilities under, arising out of or in connection with these Terms of Use and the provision of this Website and the Overall Content, shall in no event exceed in the aggregate the sum of one United States Dollar (US$1.00) only, whether in contract, tort (including negligence or breach of statutory duty) or otherwise, or for any loss, damage or liability whatsoever.
12.Infringement of rights and/or violation of laws or regulations
a. Each Visitor agrees and undertakes that the Visitor shall not use this Website or any of the Overall Content in any manner that infringes or violates, or might potentially infringe or violate, any rights and interests (including without limitation Intellectual Property Rights) of any person or entity, or any applicable law or regulation.
Without limitation to the generality of the foregoing, each Visitor agrees and undertakes that the Visitor shall not use this Website or any of the Overall Content to acquire or seek to acquire any product or undertake or seek to undertake any activity, or to send any inquiries to, to communicate with, or to otherwise contact, any person or entity with a view to or in connection with acquiring any product or undertaking any transaction or activity, that would or might actually or potentially infringe or violate, or involve any actual or potential infringement or violation of, any rights and interests (including without limitation Intellectual Property Rights) of any person or entity, or any applicable law or regulation.
b. Without prejudice to Clause 13, each Visitor who acquires or wishes to acquire any product from, or who enters or wishes to enter into any transaction or activity with, or who sends or wishes to send any inquiry to, communicates or wishes to communicate with or otherwise contacts or wishes to contact, or who receives or wishes to receive any communication from, any person or entity, or who undertakes or wishes to undertake any Relevant Activity in relation to any product appearing in this Websites or any of the Overall Content, whether directly or indirectly as a result of or in connection with the use of this Website and/or any of the Overall Content shall:-
i. bear solely and exclusively all responsibility and risks for such product, acquisition, transaction, activity, inquiry, communication, contact or Relevant Activity, and for verifying and/or ensuring that the same do not and will not infringe or violate any rights and interests (including without limitation Intellectual Property Rights) of any person or entity, or any applicable law or regulation (and none of the members of Shanghai Sinoexpo Informa Markets makes any representation or warranty whatsoever (whether express, implied or statutory) that the same do not and will not infringe or violate any rights and interests (including without limitation Intellectual Property Rights) of any person or entity, or any applicable law or regulation); and
ii. fully indemnify, defend and/or hold harmless, as the case may be, the Shanghai Sinoexpo Informa Markets Indemnitees in respect of any and all Liabilities that may be suffered, sustained or incurred, directly or indirectly, by any of the Shanghai Sinoexpo Informa Markets Indemnitees, as a result of, or arising from or in connection with, any such product, acquisition, transaction, activity, inquiry, communication, contact or Relevant Activity infringing or violating (or being alleged to infringe or violate) the rights and interests (including without limitation Intellectual Property Rights) of any person or entity, or any applicable law or regulation (and none of the Shanghai Sinoexpo Informa Markets Indemnitees assumes or shall bear any liability, obligation, responsibility or risk whatsoever for or in respect of any such product, acquisition, transaction, activity, inquiry, communication, contact or Relevant Activity).
c. Without prejudice to the generality of the foregoing provisions of Clause 12.b, each Visitor who acquires or wishes to acquire any product appearing in this Website is advised to conduct, and shall in any event be solely and exclusively responsible for conducting, its own due diligence enquiries, checks and investigations, including (without limitation) consulting the relevant government or regulatory authorities, and seeking its own independent legal advice, as may be necessary and appropriate, so as to satisfy itself and ensure that such product and the Relevant Activities in relation to such product do not and will not infringe any rights and interests (including without limitation Intellectual Property Rights) of any person or entity and are and will be in compliance with all applicable laws and regulations. Each Visitor acknowledges and agrees that Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall not be, or be deemed to be, a party to, or otherwise involved in, any transaction(s) or activity(ies) that may be entered into between any Visitor and any person or entity directly or indirectly as a result of or in connection with the use by any Visitor of this Website.
13.Indemnity
Visitors shall indemnify the Shanghai Sinoexpo Informa Markets Indemnitees against any Liabilities that may be suffered, sustained or incurred, directly or indirectly, by the Shanghai Sinoexpo Informa Markets Indemnitees as a result of, or arising from or in connection with:-
a. the Shanghai Sinoexpo Informa Markets Indemnitees having made available this Website or having entered into these Terms of Use with such Visitors; or
b. the enforcement of the Shanghai Sinoexpo Informa Markets Indemnitees’ rights under these Terms of Use; or
c. any action taken by the Shanghai Sinoexpo Informa Markets Indemnitees in reliance upon any instructions which such Visitors may give in relation to this Website or their access thereto or use thereof ; or
d. any misrepresentation, negligence, fraud and/or misconduct, and/or any breach of these Terms of Use, by or on the part of such Visitors.
14.Use and operation of this Website
a. Use of information relating to or collected at this Website: Visitors agree that all information and/or particulars sent or submitted by such Visitors in relation to any access and/or use of the Website or which have been collected from such Visitors’ access and/or use of this Website is non-confidential and non-proprietary unless otherwise expressly indicated by such Visitors and may be used by Publisher and/or the relevant member of Shanghai Sinoexpo Informa Markets in accordance with this Website’s Privacy Policy (accessible through the “Privacy Policy” link in the footer of this Website).
b. Contents of transmissions or communications: With respect to all contents of transmissions or communications Visitors make or submit through this Website, Shanghai Sinoexpo Informa Markets shall be free to reproduce, use, disclose, host, publish, transmit and distribute all such contents of transmissions or communications or any part thereof to others without limitations, and Visitors hereby grant to Publisher and/or the relevant member of Shanghai Sinoexpo Informa Markets a non-exclusive, world-wide, royalty-free, irrevocable licence and right to do the same.
c. Restricted use: Visitors agree and undertake not to:
i. use any software or material that contains a virus or damaging component which may corrupt this Website’s data or detrimentally interfere with this Website or the operation of this Website;
ii. transmit any materials or information through this Website which are or may be objectionable, offensive, indecent, defamatory, libellous, slanderous, false, obscene, pornographic or which may not be lawfully disseminated under applicable laws or which such Visitors know or have reason to suspect contains any viruses or damaging components which may corrupt this Website’s data detrimentally interfere with this Website or the operation of this Website; or
iii. use this Website other than in conformance with the acceptable use policies of any connected computer networks and any applicable Internet standards.
d. Access to this Website: Visitors shall be responsible for obtaining and using the necessary software and/or device, telecommunications services, hardware and/or equipment necessary to obtain access to this Website at their own risk and expense. In particular, Visitors agree and acknowledge that Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets are not providing them any Internet access or other telecommunication services and that any Internet access or telecommunications services that they may require to access and/or use this Website or the Overall Content will be their sole responsibility and that they will separately obtain such access and/or services, at their own cost, from an appropriate Internet access service provider.
e. At Visitors’ own risk: Any risk of misunderstanding, error, loss, damage or expense resulting from the use of this Website is entirely at the Visitors’ own risk and Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall not be liable therefor.
f. Members only: Access to and use of password-protected and/or secure areas of this Website are restricted to authorized users only. Visitors agree and undertake not to obtain or attempt to obtain unauthorized access to such parts of this Website, or to any other protected information, through any means not intentionally made available by Publisher for the specific use of such Visitors.
g. Username/Password: A Username and Password may either be: (i) determined by and issued to a Visitor who registers with this Website by Publisher; or (ii) provided by a Visitor who registered with this Website and accepted by Publisher in its sole and absolute discretion in connection with the use of and/or access to this Website. Publisher may at any time in its sole and absolute discretion forthwith invalidate the Username and/or Password without giving any reason or prior notice and shall not be liable or responsible for any loss or damage suffered by or caused by such Visitor or arising out of or in connection with or by reason of such invalidation. Each Visitor who registers with this Website hereby agrees to change his Password from time to time and to keep the Username and Password confidential and shall be responsible for the security of his account and liable for any disclosure or use (whether such use is authorised or not) of the Username and/or Password. Each Visitor who registers with this Website shall notify Publisher immediately if he has knowledge that or has reason for suspecting that the confidentiality of the Username and/or Password has been compromised or if there has been any unauthorised use of the Username and/or Password.
h. Purported access and/or use of this Website: Each Visitor who registers with this Website agrees and acknowledges that any use or purported use of or access to or purported access to this Website and any information, data, instructions or communications referable to the Username and Password shall be deemed to be, as the case may be: (i) use of or access to this Website by such Member; and/or (ii) information, data, instructions or communications carried out, transmitted or validly issued by such Visitor. Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets shall be entitled (but not obliged) to act upon, rely on and/or hold such Visitor solely responsible and liable in respect thereof as if the same were carried out, transmitted or validly issued by such Visitor. Each Visitor who registers with this Website further agrees and acknowledge that such Visitor shall be bound by any access or use of this Website (whether such access or use is authorised by such Visitor or not) and/or information, data, instructions or communications referable to such Visitor’s Username and Password.
i. Binding and conclusive: Each Visitor agrees and acknowledges that any records maintained by Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets relating to or in connection with this Website shall be binding and conclusive on such Visitor for all purposes whatsoever and shall be conclusive evidence of any information and/or data transmitted between Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets and such Visitor. Each Visitor hereby agrees that all such records are admissible in evidence and that he shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of such records merely on the basis that such records are in electronic form or are the output of a computer system, and he hereby waives any of his rights, if any, to so object.
15.Termination of access
Visitors agree that Shanghai Sinoexpo Informa Markets may, at its sole discretion, deny or suspend such Visitors’ access to password-protected or secure areas of this Website, or any of the services, features or functionalities provided in or through this Website, for any reason, including without limitation, if Shanghai Sinoexpo Informa Markets believes that such Visitors have violated or acted inconsistently with any terms or conditions set out herein, or if in Shanghai Sinoexpo Informa Markets’ opinion, it is not suitable to continue providing such areas, services, features or functionalities.
16.Delegation
Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets may delegate or outsource the performance of any of their functions in connection with this Website and reserve the right to use any agents, delegates or contractors on such terms as they deem appropriate.
17.Entire agreement
These Terms of Use, together with any other Specific Terms relating to Specific Services (if applicable), constitute the entire agreement between the Visitor and Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets with respect to the subject matter hereof and thereof, and supersede any and all prior written and/or oral representations, understandings, agreements or communications between such parties regarding the subject matter hereof and thereof.
18.Waivers
Failure or delay of either party to insist at any time upon strict compliance with any provision herein, to exercise any right or remedy contained in these Terms of Use or to seek remedy of any breach shall not constitute or be construed as a waiver of such provision or breach, or of any other rights or remedies, or a bar to the exercise or enforcement at any subsequent time or times.
No waiver of any right under or any provision of these Terms of Use shall be valid or effective unless in writing signed by the party granting such waiver. Any waiver of any right under or any provision of these Terms of Use shall not be deemed to be a waiver of any other right(s) under or any other provision(s) of these Terms of Use or of the same right or provision on another occasion.
19.Illegality
If any provision of these Terms of Use is or becomes illegal, invalid or unenforceable ("Affected Provision"), then, to the maximum extent possible, such Affected Provision shall be modified and/or replaced by an equivalent legal, valid and enforceable provision in a manner which accords with or which gives effect to, as closely as possible, the original intent of the Affected Provision. If, however, such modification or replacement is not possible, then (if and to the extent permissible) the Affected Provision shall be deemed to be severed from these Terms of Use. The illegality, invalidity or unenforceability of, or the modification, replacement or severance of, the Affected Provision shall not in any way affect or impair the legality, validity or enforceability of the other provisions of these Terms of Use, which shall remain in full force and effect.
20.Relationship of parties
The relationship of the Visitors and Shanghai Sinoexpo Informa Markets established by these Terms of Use shall be solely that of independent contractors. Nothing contained in these Terms of Use shall constitute or be construed as creating any fiduciary, partnership, joint venture, agency or sales representative relationship between the Visitors and Shanghai Sinoexpo Informa Markets, and neither of the Visitors nor Shanghai Sinoexpo Informa Markets shall have any right whatsoever to incur any obligations or liabilities on behalf of or binding on the other party.
21.Rights of third parties
Save for other relevant members of Shanghai Sinoexpo Informa Markets, a person or entity who is not a party to these Terms of Use shall have no right under the law of China or any similar legislation in any jurisdiction to enforce any term of these Terms of Use, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this Clause 21 shall affect the rights of any permitted assignee or transferee of these Terms of Use.
22.Governing Law & Jurisdiction
These Terms of Use shall be construed in accordance with and governed by the laws of China. The Visitor hereby submits to the non-exclusive jurisdiction of the courts of China and/or such other courts of competent jurisdiction as Publisher and/or other relevant members of Shanghai Sinoexpo Informa Markets may in its absolute discretion deem fit.
Privacy Policy
Our commitment to protecting your personal information
This website (the “Site”) is operated by Informa Markets (“we/our/us”), which is a trading division of the Informa Group. The parent company of the Informa Group is Informa PLC. A full list of entities within the Informa Group is available on request.
Introduction
As an international Business-to-Business Information Services Group, data and information is at the heart of what Informa does.
We take the privacy and protection of data and information seriously and are committed to handling the personal information of all those we engage with, whether customers, suppliers, colleagues or any other community, responsibly and in a way that meets the legal requirements of the countries in which we operate.
As part of using Informa’s products and services, browsing our websites and contacting the business, data and information is collected. This privacy policy (the “Privacy Policy”) sets out Informa’s approach to safeguarding and maintaining the privacy of that personal information, and explains what data is collected, how it is used, the legal basis for its use, and the rights individuals have over that data.
About Informa
Informa is an international Business-to-Business Information Services Group, operating in over 20 countries. We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
Informa is organised into five Operating Divisions; Informa Connect, Informa Intelligence, Informa Markets, Informa Tech and Taylor & Francis.
About Informa Markets
Informa Markets is the world’s leading exhibitions organiser, delivering more than 550 trade shows and experiences annually. Beyond our exhibitions, Informa Markets has highly actionable, market-specific data, as well as a suite of digital products that help communities engage 365 days a year. We provide customers and partners around the globe with platforms in key regions and market verticals to engage, do business, create compelling experiences and make powerful connections. Using our industry insight and entrepreneurial approach, we unlock global markets and enable new opportunities for businesses to come to life.
This Privacy Policy explains how Informa Markets collects, uses and protects your personal information. This includes products and services provided by brands such as AMWC, Arab Health, China Beauty Expo, Cityscape, CPHI, Decorex, Fan Expo, Hospitalar, IFSEC, Intermodal, Magic, MD&M Middle East Electricity, Monaco Yacht Show, SupplySide, Seatrade, TOC, Vitafoods and World of Concrete. Informa Markets’ central data team, which operates through Informa Middle East Limited (Dubai Branch), controls all decision-making with respect to how Informa Markets processes personal information.
This Privacy Policy is issued on behalf of Informa Markets, and where “Informa Markets”, "we", "us" or "our" appears, it includes the relevant Informa Markets brand/product/service processing your data.
What we collect
This section explains the personal information that may be collected when using our products and services, and the other personal data we may receive from other sources.
In this Privacy Policy, the term “personal information” refers to the types of information we may collect and use, which includes:
Contact details, such as your name, e-mail address, postal address and telephone number;
Educational, nationality and professional background information;
Usernames and passwords;
Payment information, such as a credit or debit card number, bank details and billing address;
Comments, feedback, posts and other content you submit;
Identity verifying information such as passport details to comply with our legal obligations in certain countries and to provide Visa invitation letters where requested;
Interests and communication preferences, including marketing permissions where appropriate; and
Location information (e.g. through mobile apps).
We collect and use your personal information in the following main categories:
As customer data, related to transactions, prospective sales or analytics;
As contact data, which includes corporate customer contact data such as details of an account manager/key contact at corporate customers, and subscriber/user data;
In connection with digital products/publications, for instance as an application user, subscriber or as part of a circulation list;
In connection to an event, for instance exhibition or conference visitors, delegates, exhibitors sponsors and speakers; and
Product/intelligence data, collected through customer and market research surveys.
Sensitive personal data
If collecting or storing sensitive personal data such as information relating to health, beliefs or political affiliation, we typically ask for your explicit consent. However, there are some situations where it will not be possible to request consent, such as if you have an accident at one of our events. If this does occur, we will ensure your privacy rights are protected.
Children’s personal data
Our services and products are principally directed at business professionals. They are generally not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it.
How & why personal information is used
This section explains in detail how and why we use personal information.
Lawful processing in Europe
Informa Markets collects and uses personal information in providing and promoting our products and services. The lawful bases we use for this activity in Europe, as required under European data protection laws, are:
Where it is necessary for entering into or performing a contract with you;
Where we have a legitimate interest to do so, provided your rights do not override these interests;
Where you have consented to its use;
Where our colleagues believe it is in your vital interests to share your personal details, for example with emergency services; and
Where required to comply with our legal obligations.
Product enquires, sales and administration
As part of a purchase, product enquiry, request for information and for account administration, we collect information such as your name, country, job title, company information, postal address, e-mail address, telephone number as well as details about your company and business role.
If you provide registration/login details for one of our online services, once registered your details may be retained to identify you and remove the need for repeated logins on/across our sites.
If you have made an enquiry about us or our products or services, either online, face to face or over the phone, we will use your personal information to respond to the enquiry or to take other steps at your request, before you enter into a contract. For example, we collect the e-mail addresses and additional contact details of those who send e-mails to request information. Where a sales representative speaks to you over the phone, the calls may be recorded for training and monitoring purposes only.
If you have registered for or purchased a product or service, including on a trial basis, your personal information will be used to provide that product or service, communicate about it and handle payments, as is necessary for the performance of the contract entered into.
For purchases, payment information, including credit/debit card number/bank details and billing addresses are also collected. Where payment card processors are used to facilitate payment card transactions on our website, your data will be collected and used according to that data processors’ privacy policy. We take steps to ensure that any payment processor we use will provide a high standard of privacy and security controls.
If your personal information is relevant to certain products and is freely available through public sources, such as on a website related to your work or profession, we may use this personal information to promote our products, as part of our legitimate interests as a commercial organisation.
Event and exhibition management
If you have agreed to participate in one of our events as a speaker, sponsor, exhibitor or visitor, personal information is used in connection with the organisation of the event, to handle payments or for other purposes, as is necessary for performing the contract entered into. We will also use your personal information to maintain our databases, assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events, as part of the legitimate interests we have as a commercial organisation.
In addition, we sometimes take photos and videos at our events, which may feature visitor, speakers, sponsors or exhibitors. Where photos and videos are taken that feature you as an visitor, speaker, sponsor or exhibitor, we may use those photos and videos for promotional purposes.
Marketing
We will use your personal information to send you newsletters, offers or other marketing e-mails to keep you up to date with our news, events and products and services that may be of interest. Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given your consent for this by opting in, or we may be entitled to rely on your implied consent or our legitimate interests.
The opportunity to opt out of future marketing e-mails will be provided on every marketing email and we will provide information on how to opt out when your personal information is collected. You have the right to amend your marketing preferences at any time.
To make a request to amend your details/preferences, please send an e-mail to: imdatateam@informa.com or to write us at: IM Database Team Manager, Informa Markets, L20, World Trade Center Tower, PO Box 9428, Dubai, United Arab Emirates.
Customer and prospects management (including analytics and product management)
We may use your personal information, combined with publicly available data and your demographic data, to deliver products and services, to choose relevant offers that may be of interest to you, to improve our existing products and services, and to develop new products and services, as part of our legitimate interests as a commercial organisation.
We may also use your data in advertising campaigns on Social Media platforms such as Linked In, Instagram and Facebook in order to provide information about upcoming events/new products and to ensure that you only receive relevant advertising about our products and services.
Analytics – websites, emails and database (including location data)
We may combine visitor session information, or other information collected through tracking technologies with personally identifiable information, to understand and measure your online experiences and determine what products, promotions and services are likely to be of interest.
Technical methods are also used in HTML e-mails, for purposes including: (i) to determine whether recipients have opened or forwarded e-mails and/or clicked on links in those e-mails, (ii) to customise the display of banner advertisements and other messages after closing an e-mail, and (iii) to determine whether a visitor has made an enquiry or a purchase in response to a particular e-mail.
In compliance with the California Online Privacy Protection Act (CalOPPA) (e.g. Browsers Do Not Track Signals), while we strive to offer you choice when using our website and mobile applications, we do not promise that we will be able to receive or honour web browser Do Not Track signals.
Bulletin boards or chat areas
When you disclose personal information on any public bulletin board or chat areas of this website, or any other website used as a result of use of this website, such personal information can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which we are not responsible for.
Where you engage on our customer enquiry chat areas, we will use any information provided to help recommend our products and services and/or assist with confirming any order you wish to place.
Automated decision-making (including profiling)
We use algorithm-based technologies to personalise dynamic web content based on your stated and/or inferred interests. We carry out general profiling such as segmentation, non-automated and automated decision-making based on profiling for the purpose of providing you with a more relevant experience and for the purposes of our legitimate interests as a commercial organisation. Solely automated decision making is never used in any way that produces a legal or similarly significant effect. This automated decision-making is never based on sensitive personal data and we make efforts to ensure any profiling is non-discriminatory.
Depending on the laws of the country where you live, you may have rights related to our decision. For example, if you live in the European Union, you may have the right not to be subject to automated decision-making, or you may have the right to insist on human intervention in the process, express your point of view or contest the decision. If you wish to exercise any such right, please contact us via one of the methods set out in the ‘Contacting us’ section below. In some cases, we may have the right to continue with our decision, in accordance with applicable laws. This will be explained if it is the case. Otherwise, we will respond to your request as promptly as reasonably possible.
Compliance with our legal obligations
To ensure compliance with international trade sanction laws and regulations, we screen customers, vendors and other business partners against US, OFAC, BIS, UN, EU, UK and other applicable sanctions lists. Should any screening checks flag an issue where we cannot continue in a contract or other interaction with a customer, vendor or other business partner, they will always be informed.
How we protect personal information
Any personal information given to us will be treated with the utmost care and security. This section sets out some of the security measures in place.
A variety of physical and technical measures are used to keep data safe and prevent unauthorised access to, or use or disclosure of personal information. Electronic data and databases are stored on secure computer systems and we control who has access to information, using both physical and electronic means. Our colleagues receive data protection training, and we have detailed security and data protection policies that colleagues are required to follow when handling personal data.
All reasonable steps are taken to ensure that your personal information is kept secure from unauthorised access, but we cannot guarantee it will be secure during the transmission process to this website because this transmission is not controlled by us. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser, which ensures the transmission is secure and is demonstrated by a certificate issued by an official security certificate authority to Informa Markets.
International transfer of personal information
As an international business and because of the technologies we use, personal information may be accessed by our colleagues and third-party service providers from locations outside of the European Economic Area, whose data protection laws may not be as extensive as those in Europe.
To ensure the same level of protection is in place when processing is conducted outside the European Economic Area, we use appropriate safeguards approved by the European Commission.
We apply appropriate protection to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy. Informa has international data transfer agreements between its group companies and with relevant third-party service providers based on standard contractual clauses approved by the European Commission.
Cookies
A cookie is a small text file containing a user ID that is automatically placed on a user’s computer or other device when visiting a website. Cookies record the pages visited and the actions taken on a website, but do not contain any personal information. From time to time, we may use cookies for purposes including administering the website; tracking your activity on the website; gathering broad demographic information for aggregate use to improve the website; and offering time-saving or personalised features on the website.
For more information, please visit our Cookie Policy.
Third-party links
This website contains links to websites of other businesses, including potentially websites of other businesses within Informa. These businesses will have their own privacy policies, tailored to their particular business practices and the sectors in which they operate, and if following those links, we recommend reviewing the privacy policy of each website to understand how personal data is used in that instance. The inclusion of links to these websites does not imply an endorsement or validation of their content, and we are not responsible for their privacy practices, nor do we accept any liability in connection with the content on such websites.
Who we share personal information with
As an international company, to provide you with products and services we may share your information for specific reasons. This section explains how and why we share personal data with other companies within Informa, suppliers and other third parties.
Sharing with Informa Group companies
We may share your personal information with certain other companies within Informa for specific purposes. For example, other Informa companies may assist in providing products and services to you, carry out internal analysis of the usage of products and services, or offer relevant products and services which may be of interest.
Sharing with service providers
We may share personal information with third parties to assist in providing products and services to you and/or to offer ancillary add-ons that are complementary to such products and services. These third party data processors are bound to compliance with data protection legislation through contracts that protect the personal information shared with us. They may include: IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general service contractors, hotel/housing partners, freight forwarders, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners.
We make use of web chat services including Intercom, LiveAdmins, Live Chat, Casengo etc. These web chat services allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure that these service providers protect your data but you should not provide any sensitive information (e.g. bank or credit card details) in these chats, which are intended to provide you with quick answers to basic service questions only.
Sharing with other organisations
We may share your personal information with our trusted partner organisations for their marketing purposes in accordance with local data laws and where appropriate your permissions.
If you use one of our virtual products, e.g. Virtual Exhibitions, Directory Sites, Webinars etc., or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party, e.g. visit a stand at an online exhibition, have your badge scanned or click on an asset branded and provided by a third party. In some instances, for example, a products listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored and, in such cases, the data you provided to us will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.
We may share your personal information with third parties outside Informa including the Securities Exchange in the event of a sale, merger, acquisition, partnership, joint venture, collaboration, or negotiations related to the same with respect to all or part of our business.
Sharing with government departments or agencies
In some circumstances, we may be legally required to disclose your personal information because a court, the police, another judicial or law enforcement body or government entity has asked us for it.
For events specifically held in regions of the Middle East, we are required by law to supply your personal information (full name, DOB, nationality and e-mail address) to the Dubai Department of Tourism and Commerce Marketing (DTCM) and Abu Dhabi Municipality. These government bodies state they will not disclose data to any third parties. Informa Markets cannot accept any liability in this regard.
How long information is kept
We will only retain your personal information for as long as is necessary and as permitted by applicable laws.
We will retain your personal information while we are using it, as described in the section above, and may continue to retain it after these uses have ended where we have a legitimate business purpose. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure the opt out request is honoured. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights. The length of time for which we will retain personal information will depend on the purposes for which it is retained. After we no longer need to retain your personal information, it will be deleted or securely destroyed.
How to update your information and marketing preferences
We want to ensure you remain in control of your personal information. We try to ensure that the personal information held about you is accurate and up-to-date, and will always give the opportunity to opt out of future marketing communications.
Information on how to opt out will be given to you when we collect your personal information and specified on every marketing e-mail sent to you. If at any stage you would like to update or correct such personal information, or opt out of future marketing communications, e-mail: imdatateam@informa.com or write to us at: IM Database Team Manager, Informa Markets, L20, World Trade Center Tower, PO Box 9428, Dubai, United Arab Emirates.
Your rights
Informa Markets operates in countries with data protection laws that may provide individuals the right to be able to access and control their information. We will always enable you to exercise the rights provided by data protection laws.
EU data protection laws give individuals a number of rights, where their data and information is collected and used by companies that are active and operating in Europe. Under the General Data Protection Regulation, these are:
The right to confirmation of whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold. This is known as a subject access request;
The right to have inaccurate data rectified;
The right to have your data erased. This does not however apply where it is necessary for us to continue to use the data for a lawful reason;
The right to request the restriction or suppression of your personal data (such as, we will stop using the data but we may continue storing it);
The right to obtain your personal data that you have provided to us, on the basis of consent or performance of a contract, and where technically feasible, transmitted in a common electronic format to you or directly to another company;
The right to object to the use of your data. Specifically, you have the right to object to our use for marketing and in relation to automated decision making, including profiling where there may be legal or similarly significant effects.
There are exceptions to the rights above. Where you make a request to us as part of these rights, we will always try to respond to your satisfaction, although there may be situations where we are unable to do so.
California Civil Code Section 1798.83, known as the “Shine the Light” law, permits members of our community who are California residents to request and obtain from us a list of what personal information (if any) we may have disclosed to third parties for direct marketing purposes in the preceding calendar year, including the names and addresses of those third parties. Requests may be made once a year and are free of charge. If you would like to make a request pursuant to California Civil Code Section 1798.83, please do so in writing via email to imdatateam@informa.com; please include the phrase “Request for California Privacy Information” in the subject line and in the body of your message.
Depending on the laws of the country where you live, you may have other rights in respect of your personal information. If you wish to exercise any legal right in respect of your personal information, please contact us via one of the methods set out in the ‘Contacting us’ section below.
In some cases, we may be entitled to decline a request you have made regarding your personal information, in accordance with applicable laws. We will explain if that is the case. Otherwise, we will meet your request as promptly as we reasonably can. If you have requested that we stop sending you marketing messages, please note that you may still receive them for a short period while the request is processed. If you would like further information on your rights or wish to exercise them, please write to the Informa Group Data Protection Officer at 5 Howick Place, London, SW1P 1WG or e-mail compliance.officer@informa.com.
Contacting us
If you have any questions about this Privacy Policy or our use of your information, e-mail imdatateam@informa.com or write to our Global Database Team at the below address:
IM Database Team Manager, Informa Markets, L20, World Trade Center Tower, PO Box 9428, Dubai, United Arab Emirates.
You can also contact the Informa Group Data Protection Officer at 5 Howick Place, London, SW1P 1WG or e-mail compliance.officer@informa.com.
We hope to resolve any privacy concerns you may have. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to any supervisory authority or other public body with responsibility for enforcing privacy laws. In the UK, the UK Information Commissioner’s Office regulates and enforces data protection law. Their procedures can be found at www.ico.org.uk.
Changes to this Privacy Policy
To keep up with changing legislation, best practice and changes in how we process personal data, this Privacy Policy may be revised at any time without notice by posting an updated version on this website. Checking back periodically will mean you are aware of any changes. This Privacy Policy should be read in conjunction with, and is also subject to, the website’s Terms of Use.
California Residents Privacy Information
Where Californian privacy laws apply (if you are a consumer resident in California and where the Informa Markets Controller meets the relevant threshold tests) the following additional provisions apply:
What we collect
The information that we collect is set out in the main body of the Privacy Policy. We further detail it below in accordance with Californian privacy requirements in the section below.
How we share your personal information is set out in the main body of the Privacy Policy
We further detail it below in accordance with Californian privacy requirements:
The categories of personal information that we used, transferred, exchanged, or disclosed (including to third parties as set out in the Who do we share your personal information with section of the Privacy Policy) about consumers during the preceding 12 months were: (a) identifiers; (b) personal information; (c) classification data; (d) commercial information; (e) internet activity; (f) geolocation data; and (g) inferences.
The categories of personal information that we disclosed about consumers for a business purpose (including to secure our network and our websites, to conduct audits related to our current interactions with you, to debug the site and service, to perform services on behalf of ourselves, including servicing your account and providing you customer service and as set out in the How and why we use personal information section of the Privacy Policy) during the preceding 12 months were: (a) identifiers; (b) personal information; (c) classification data; (d) commercial information; (e) internet activity; (f) geolocation data; and (g) inferences.
Tracking
Please note that the do not track disclosures are covered in the main body of the privacy policy. For information on how we and our partners use cookies and online tracking technologies when you visit our sites please visit our Cookie Policy link on the bottom of the website.
Please note that you can also opt out of tracking by certain third parties through the mechanisms at http://youradchoices.com and http://www.networkadvertising.org/choices.
Your rights
As a California resident, you have the right:
EU data protection laws give individuals a number of rights, where their data and information is collected and used by companies that are active and operating in Europe. Under the General Data Protection Regulation, these are:
To request access to the personal information we have about you;
To request that we delete personal information about you;
To opt-out of our use, transfer, exchange or disclosure (including to third
parties) of personal information about you;
Not to be discriminated against based upon whether you decide to opt-out.
To exercise the access, deletion, and opt-out rights described above, please submit a verifable consumer request to us by either:
- Visiting and registering your request on our CCPA Portal site here; OR
- Calling us at +1 (888) 914 – 9661
You have the right to request that Informa Markets disclose to you what information it collects, uses, discloses, and sells. You also have the right to request that a business delete any personal information about you which the business has collected about you.
Please note for your protection, any request sent to Informa Markets will be subject to the following verification procedure requiring you to provide sufficient information that allows us to reasonably identify you are the person about whom we collected personal information including details of products/services you have previously taken with us and also we will ask you to provide some evidence that you are a California resident (e.g utility bill). We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial, provide an explanation of our actions, and provide the reasons for the denial.
You have the right to direct Informa Markets to not sell your information. To exercise this right to opt-out of the sale of personal information, please click here.
Informa Markets shall not discriminate against you for exercising any of your above rights. Please note we will continue to communicate with you directly and send you information about your product/service and promotional materials that may be relevant to you.
You may designate an authorized agent to make a request to exercise your rights on your behalf. Your authorized agent must be able to provide to Informa Markets proof that you have authorized the agent to act on your behalf. For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Virtual Event Privacy Notice
Informa (and any third-party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event and to analyse visitor traffic with a view to improving the event experience for attendees.
When entering a virtual exhibition booth or company profile, your full contact details may be shared with the exhibitor to allow them to engage with you. If you accept a connection or meeting invite as part of the event then your full contact details will be shared directly with the other attendee, sponsor or exhibitor with whom you have connected. Your contact details will also be shared whenever you engage with exhibitor/sponsor content during the event (i.e. attend a sponsored session, visit a booth or company profile, view an ad, download sponsored content, etc.) and the sponsor/exhibitor may follow up with you to confirm your interest in their products.
