We use cookies to help provide you with the best possible online experience. Please read our Privacy Policy for information about which cookies we use and what information we collect on our site. By continuing to use this site, you agree that we may store and access cookies on your device.
Available,the shipping cost will be borne by the customer.
Guarantees/Warranties/Terms and Conditions :
Guarantees: a) Quality: Assure materials meet required standards and specifications. b) Compliance: Ensure products adhere to relevant regulations and industry standards. c) Consistency: Confirm consistent quality and performance across batches. Warranties: a) Warranty Period: Define duration (e.g., 6 months or 1 year). b) Scope: Describe coverage (e.g., replacement or refund for quality issues). c) Exclusions: Specify situations not covered (e.g., improper storage or handling). d) Claims Procedure: Guide customers through the warranty claim process. Terms and Conditions: a) Payment: Set payment methods, deadlines, and interest on late payments. b) Delivery: Clarify schedules, shipping methods, and responsible party for costs. c) Returns/Refunds: Detail return process, refund conditions, and return shipping responsibility. d) Intellectual Property: Address ownership and protection. e) Dispute Resolution: Establish the mechanism for handling disputes.
Export/Import Processing Support :
Yes
After Sales Service :
Documents support: COA ,MSDS, MOA ,MS Report,HNMR Report,SDS,DMF • Customer Support: Shipment clearance support, quality issue support • Automated Customer Service: Our worldwide customers enjoy immediate 24/7 access to the HYPER CHEM support team from any location, at any time.